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HVAC·Portland, OR
Cedar HVAC
A two-truck HVAC shop losing after-hours calls now books jobs around the clock with an AI front desk.
3.4×
more booked jobs / month
41s
average response to a missed call
+58
new 5-star Google reviews in 90 days
The challenge
Cedar's techs were on jobs all day and missed roughly a quarter of inbound calls — most of which went straight to a competitor. Their website was a dated one-pager with no booking.
What we built
- New conversion-focused website with online booking
- Riley — missed-call text-back agent
- Quinn — review funnel after every completed job
- CRM + pipeline with weekly AI summary
“We stopped losing jobs the second a call goes unanswered. It paid for itself in the first week.”