Most contractors miss 20–30% of inbound calls. The fix isn't 'answer more calls' — you're on a roof. The fix is to make a missed call cost you nothing.
Step one: forward your line so you always get first crack. Step two: when you can't pick up, an agent texts the caller back within seconds with a real, helpful message. Step three: the agent answers basic questions and offers your next open slot. Step four: it all lands in your CRM.
Done right, a missed call becomes a booked job instead of a competitor's win. That's the whole playbook — and it's exactly what Riley does.
Want this working for your business? Let's talk.